Privacy Policy

Terms and Conditions

SMS Terms & Conditions

Effective Date: 5/29/2026

1. Program Description

Integrity Home First Loans SMS Program provides you with text message account notifications and customer care communications related to your mortgage inquiry. By opting into this program, you agree to receive SMS (text) messages from Integrity Home First Loans at the mobile number you provide.

2. Consent to Receive Text Messages

By providing your mobile phone number and opting in to receive text messages, you expressly consent to receive automated SMS messages from Integrity Home First Loans at the mobile number provided. This consent is not required as a condition of purchasing any goods or services from Integrity Home First Loans. You may always contact us through other means, including by phone at [phone number] or email at [email].

Your consent confirms that:

  • You are the account holder or authorized user of the mobile number provided
  • You are at least 18 years of age or older
  • You authorize Integrity Home First Loans to send text messages using an automatic telephone dialing system or prerecorded/artificial voice
  • You understand that your consent is not a condition of purchase

3. Types of Messages You May Receive

You may receive the following types of text messages:

Account Notifications & Customer Care Messages:

  • Inquiry and application status updates
  • Appointment confirmations and reminders
  • Service notifications and updates
  • Responses to customer questions and inquiries
  • Important account alerts

4. Message Frequency

Please update with your expected message frequency. Example:

Message frequency varies based on your account activity. You may receive approximately [X-Y] messages per month. Message frequency may increase during active inquiry or service periods.

5. Cost & Fees

Message and data rates may apply depending on your mobile carrier and plan. Integrity Home First Loans does not charge for text messages, but your carrier’s standard messaging rates will apply. Please contact your mobile service provider for details about your messaging plan and any applicable charges.

6. How to Opt Out (STOP)

You may opt out of receiving text messages at any time by:

Replying STOP to any text message from Integrity Home First Loans
Contacting us at (571) 261-6165 | info@integrityfirsthomeloans.com

After opting out, you will receive one final confirmation message. You will no longer receive SMS messages from Integrity Home First Loans unless you re-opt in. Note that opting out of SMS messages will not affect your ability to receive communications through other channels (email, phone calls, mail).

7. How to Get Help (HELP)

For assistance with the SMS program, you can:

Reply HELP to any text message from Integrity Home First Loans
Call us at (571) 261-6165
Email us at info@integrityfirsthomeloans.com
Visit our website at https://integrityfirsthomeloans.com
When you text HELP, you will receive information about the program, including how to opt out and our customer support contact information.

8. Supported Carriers

This SMS program is supported by major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others. If you experience delivery issues, please contact your carrier or reach out to us directly.

9. Carrier Liability & Delivery

Carriers are not liable for delayed or undelivered messages. While we make every effort to deliver timely messages, we cannot guarantee delivery or timing due to factors outside our control, including:

  • Network congestion or outages
  • Mobile device compatibility
  • Your device being turned off or out of service area
  • Changes to your mobile number

10. Privacy & Data Sharing

No mobile information will be shared with third parties or affiliates for their marketing purposes.

We collect and use your mobile phone number and related information solely to:

  • Deliver the SMS services you requested
  • Comply with legal obligations
  • Maintain records of your consent

For complete details on how we collect, use, and protect your personal information, please review our Privacy Policy.

Mobile phone numbers are stored securely and retained in accordance with applicable laws and regulations. You may request deletion of your mobile number by contacting us directly.

11. Age Requirement

You must be at least 18 years of age to consent to receive text messages from Integrity Home First Loans. By opting in, you certify that you meet this age requirement and are authorized to agree to receive text messages at the mobile number provided.

12. Changes to SMS Terms

We reserve the right to modify these SMS Terms & Conditions at any time. We will notify you of material changes by:

  • Sending an SMS notification to your mobile number
  • Posting updated terms on our website with a new effective date
  • Providing notice via email if we have your email address on file

Your continued participation in the SMS program after changes are posted constitutes your acceptance of the modified terms. If you do not agree to the changes, you may opt out at any time by texting STOP.

13. Termination

Integrity Home First Loans reserves the right to terminate the SMS program or your participation in it at any time, with or without notice, for any reason including but not limited to:

  • Violation of these terms
  • Abusive or inappropriate communications
  • Technical issues or program discontinuation

14. Limitation of Liability

Integrity Home First Loans, its affiliates, and mobile carriers are not liable for any delays, failures, or errors in message transmission or delivery. We are not responsible for any charges you may incur from your mobile carrier related to text messaging.

15. Contact Information

Integrity First Home Loans LLC
14350 Ladderbacked Dr
Gainesville, VA 20155
(571) 261-6165 | info@integrityfirsthomeloans.com

For questions about this SMS program, your consent, or our privacy practices, please contact us using the information above.

Quick Reference Commands

  • STOP – Opt out of all text messages
  • HELP – Get help and program information

This SMS program complies with the Telephone Consumer Protection Act (TCPA) and CTIA Messaging Principles and Best Practices.